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Support Overview

We have an archive of FAQs (Frequently Asked Questions) and How To's that clearly illustrate most of the issues regarding your dialup account through Internet Partners. We have also collected a quality collection of references from around the Internet on our Net Resources page. Contact us via eMail click here.

Eight Cyber Security Practices to Stay Safe Online from STAYSAFEONLINE.org

The National Cyber Security Alliance's Top Eight Cyber Security Practices are practical steps you can take to stay safe online and avoid becoming a victim of fraud, identity theft, or cyber crime. Click here for details.

Support Policy for Dial-up Internet Customers

• Our regular hours of support are from 8:30 a.m. - 5:00 p.m. Monday-Friday. Please call our main phone number:
  +1 503 690 2700
• Support questions can be emailed to our support staff.
• Internet Partners' support for dial-up Internet customers only pertains to software configuration for connecting to the Internet. Hardware problems, training and software expiration may not be covered under Internet Partners, Inc.'s support policies for dial-up Internet customers. We will be happy to work with you at our normal hourly rate on these issues.

New tool to improve your DSL connection

Internet Partners, Inc. has added a link to a tool if you have a high-speed Internet connection such as a DSL line, this AutoFix may be able to increase your Internet speed. Click here to run tool (choose "open" to run tool). We suggest the "Typical Latency" setting.  PC Pitstop provides this tool.